Shipping Policy for Personalised and Courier Items
All items that are shipped through courier are marked and can be identified by the "Courier" icon against them. Such products are sent through courier service and not hand delivered to the customer by Bengalurugifting delivery team. Bengalurugifting uses 3rd party courier services to deliver such items. Things to note while placing the order for such items:
1. Products may or may not be procured from Bangalore. We have vendors across the country for different products and as such delivery might take anywhere from 3 to 10 working days.
Note: Working days will exclude sundays and any government holiday.
2. Delivery of such items can not be guaranteed to reach on an exact date. Bengalurugifting will strive hard to ensure that such items are delivered around the same day as the customer wants, but we do not guarantee exact day delivery.
3. In case there is no one to receive the order at the time of delivery, bengalurugifting will consider the order as delivered and there is no guarantee that re-delivery will be attempted. However, we try our best to ensure that the customer is called beforehand to inform about possible delivery.
4. Customers can track their courier orders on our website www.bengalurugifting.com
For any further clarification, please call our helpdesk on +91-8130995751